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What to expect at boarding

Boarding a cruise ship, especially with Royal Caribbean, has become streamlined and straightforward, though there are still several important steps and details to keep in mind to ensure a smooth embarkation. Here’s a comprehensive guide to help you navigate the process with ease:

  1. Pre-Cruise Check-In
    • Online Check-In:
      • Timing: Complete your online check-in as soon as it becomes available, which is 45 days before your sailing date.
      • Steps: Download the Royal Caribbean app and sign in to your account. If you don’t have an account, create one and link your reservation.
      • Requirements: You’ll need your travel documents, a credit card, and a selfie photo for identification.
      • Health Questionnaire: Complete this 24 hours before sailing. Set a reminder to ensure it’s done on time.
    • Selecting Check-In Time:
      • Availability: Choose your preferred check-in time slot. Early slots can fill up quickly, so book as soon as possible.
      • Flexibility: If you arrive outside your selected window, you’ll still be admitted, but try to stick to your chosen time to avoid unnecessary delays.
  2. Arrival at the Cruise Terminal
    • Timing: Arrive at the terminal according to your check-in time slot. If you arrive too early, you may need to wait in a designated area until your time.
    • Arrival Tips: Aim to arrive during your time window to avoid long waits and ensure a smooth check-in process.
    • What to Bring:
      • Documents: Passport or other travel documentation.
      • Boarding Pass: Royal Caribbean app or a printed copy.
      • Luggage Tags: Printed and attached to your luggage.
      • Credit Card: For onboard expenses and verification.
      • Carry-On Essentials: Keep these items handy in your carry-on bag, not in your checked luggage.
  3. Checking In
    • Initial Verification:
      • Port Agent: When you first enter the terminal, a port agent will verify your boarding pass and documents to ensure you’re in the right place.
      • Security Screening: Similar to airport security, place your carry-on items on the conveyor belt for screening. Remove any metal objects but leave shoes and belts on.
    • Actual Check-In:
      • Tablet Check-In: Most terminals use tablets for processing check-ins. If you’ve completed pre-cruise check-in, this should be quick.
      • Verification: The agent will scan your SetSail pass (from the app or printed) and verify your details. This step can take 1-10 minutes depending on your pre-cruise preparation.
  4. Boarding the Ship
    • Waiting to Board:
      • Possible Delays: If the ship isn’t ready for boarding, you may need to wait in the terminal. Delays can occur due to disembarking passengers, local authority clearance, or technical issues.
      • Efficiency: Royal Caribbean aims to board passengers efficiently, but actual boarding time can vary.
    • Boarding Process:
      • Final Verification: Once your turn comes, you’ll verify your sailing credentials one last time.
      • Photo Opportunity: There may be a photo opportunity at the gangway, which you can choose to participate in or skip.
      • Gangway: The walk onto the ship via the gangway is typically quick.
  5. Estimated Boarding Time
    • Quick Process: With efficient pre-cruise check-in and smooth operations, you could board the ship in as little as 10 minutes.
    • Potential Delays: If you arrive before the ship is ready, expect at least 30 minutes. Delays due to inefficient processing or system issues could extend this to 45-60 minutes.
    • Norm: For Royal Caribbean, the average boarding time from arrival at the terminal to getting on the ship is around 10-20 minutes, thanks to their efficient procedures and facial recognition technology.

By following these steps and preparing in advance, you can ensure a hassle-free and enjoyable start to your cruise vacation. We can’t wait to see you on board!


All products recommended are reviewed and selected by our editorial team, independent of our parent company. Some of our posts may contain affiliate links. When you purchase through our links, we may earn a commission at no additional cost to you.

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